LAST UPDATE: October 3, 2021
ELF OPERATIONS provides coaching and services via the Company website(s) offered from time to time at the URL http://ELFOPERATIONS.com (collectively, the “Site,” or “Sites”). The Company Service is owned and operated by ELF OPERATIONS (“Company”, “we” or “us”).
This policy applies where we are acting as a data controller with respect to the personal data of our Site visitors and users (hereinafter both “Users”). in other words, where we determine the purposes and means of the processing of that personal data.
a.We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data may be our analytics tracking software. This usage data may be processed for the purposes of analyzing the use of the website and services. The legal basis for this processing is based on your consent by using the Service.
b.We may process your account data (“account data”). The account data may include your name and email address. The source of the account data will you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is based on your consent by using the Service.
c.We may process your information included in your personal profile on our Site (“profile data”). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is based on your consent by using the Service.
d.We may process [information contained in any inquiry you submit to us regarding goods and/or services (“inquiry data”). The inquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is based on your consent by using the Service.
e.We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our Site (“transaction data”). The transaction data may include your contact details, your credit card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is based on your consent by using the Service.
5.1 Financial transactions relating to the Services are handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at http://ELFOPERATIONS.com.
6.1 We may disclose or share Non-Personally Identifiable Information with Third Party Service Providers and the public. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) or use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our users to administer the Company Service. We may also publish this aggregated information for promotional purposes. Such data is collected on our behalf and is owned and used by us.
6.2 We may use Third Party Service Providers to serve ads when you participate in the Company Service. These companies may use Non-Personally Identifiable Information about your visits and use of the Company Service, and visits to other websites or locations to provide, through the use of network tags, advertisements about goods and services that may be of interest to you.
Please also note that the messages you send or receive using the Company Service are only private to the extent that both you and the person you are communicating with keep them private. For example, if you send a message to another user, that user may choose to publicly post it. Also, Company may access and disclose such messages during investigations relating to use of the Company Service.
10.1 Your principal rights under data protection law are:
a.the right to access;
b.the right to erasure;
c.the right to restrict processing;
d.the right to object to processing;
e.the right to data portability;
f.the right to complain to a supervisory authority; and
g.the right to withdraw consent.
10.2 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by visiting WWW.ELFOPERATIONS.COM when logged into our website.
10.3 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
10.4 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed.
10.5 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
10.6 To the extent that the legal basis for our processing of your personal data is:
b.that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
c.and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
10.7 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
CITY, STATE, ZIP
Data Protection Officer: Emma Ferrick
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